Our hiring expert on this case study, Lincoln Halstead, is the General Manager at Kenco Logistic Solutions and has spent his career hiring and managing logistics employees. Key attributes in his industry are:
- Safety
- Security
- Quality Management
- Financial Management
- Communication
- Bench Strength
People are the keys part of what makes a supply chain organization performance unmatched. Processes ensure that everyone knows what is expected of them everyday and systems provide the speed and accuracy required to be the best in the industry.
We asked Lincoln to describe an outstanding distribution manager: An outstanding distribution manager is someone who demonstrates strong interpersonal skills, excellent communications skills and strong problem solving skills. It's also important to have someone that is trustworthy, dependable, flexible and loyal to the organization, solves problems and issues directly and in a timely manner and is knowledgeable of his operations and his people.
Have you made any particularly bad hires? Yes. I hired an operations supervisor that was not willing to be flexible as the organization went through changes. He was difficult to manage because he was a person that couldn’t take constructive criticism well. What I learned from that – flexibility is a key trait since business today is constantly changing.